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Culture Is Everything

Build a better business culture in 3 minutes per week.

Join 1,108 owners of growing service-based businesses getting simple, practical tips, and experience-backed advice on business culture from Tristan White.

Featured Post

🎯 CULTURE TIP: Are high standards your BIGGEST leadership FLAW? ❌

Brought to you by Tristan's first book:​ ​Culture Is Everything - the story and system of a start-up that became Australia's Best Place to Work.​​ Hi Reader, How're things?​Below are this week's learnings, lessons, and tools to help build an even stronger culture in your business - enjoy! Love your work,Tristan PS - There will be a re-launch of the Think Big Act Small podcast from next week. If you're keen to get a head start on the learning, make time to recap the episodes linked below...
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20 days ago • 2 min read

🎯 CULTURE TIP: Do you CONNECT before you CORRECT? 🤔

Brought to you by Tristan's first book Culture Is Everything​​ Hi Reader, How're things?​Below are this week's learnings, lessons, and tools to help you build an even stronger culture in your business - enjoy! Love your work,Tristan LEADERSHIP CULTURE LEARNING You must CONNECT before you CORRECT' Plenty of leaders I've met seem to believe their job is to 'manage' their team to achieve results. I disagree. In my experience, high-achieving teams usually have a leader who has learned to...
26 days ago • 1 min read

🎯 CULTURE TIP: How FIXED is your GROWTH mindset? 🤔

Brought to you by Tristan's favourite: Full Focus Planner​​ Hi Reader, How're things?​Below are this week's learnings, lessons, and tools to help you build an even stronger culture in your business - enjoy! Love your work,Tristan LEADERSHIP CULTURE LEARNING Is a person with a growth mindset really that FIXED?' Carol Dweck is the researcher who introduced the terms 'growth mindset' and 'fixed mindset'. Some of the basics of the theory are: A person who embraces mistakes to learn is said to...
about 1 month ago • 2 min read

🎯 CULTURE TIP: You CAN'T MANAGE TIME (but you can manage yourself)

Brought to you by Tristan's favourite: Full Focus Planner​​ Hi Reader, How're things?​Below are learnings, lessons, and tools to help you build an even stronger culture in your business - enjoy! Love your work,Tristan LEADERSHIP CULTURE LEARNING Claim your calendar before someone else does.' - Michael Hyatt Some experts will say that we leaders need to become experts at 'managing time'. I disagree. No one can manage time. Whether you are organised or not, time will pass. Managed or...
about 1 month ago • 2 min read

👉 [CHECK, CHECK] - How to GIVE better feedback 👈

G'day Reader, How're things? It's likely you've had another hectic week leading your business as best you can - is that about right? If so, I get it. Me too 😀 Despite your 'hectic-ness' have you taken any action to enhance your leadership potential since last week? If not, there's still time :) HOW TO GIVE BETTER FEEDBACK Here are two quick tips to give better feedback** 1 - CHIEF NOTICING OFFICER If you're a leader or owner of your business, you're also the CNO (Chief Noticing Officer!)....
3 months ago • 1 min read

[LEADERSHIP CULTURE] - When and how to be an assertive communicator.

G'day Reader, How're things? Being a better communicator needs to be a priority for all of us service-based business owners. Here's why... Communication is the MASTER SKILL of leadership.' In 2018, when my leadership growth had plateaued, I discovered that I couldn't even bring myself to say the word assertive; let alone communicate in an intentionally assertive way. At that point, I was an overly-empathetic service-based business owner and was confusing the word assertive with the word...
3 months ago • 1 min read

[LEADERSHIP CULTURE] - Tips for Leading MORE ENGAGING & EFFECTIVE Team Meetings

Hello Reader, How're things? Are you keen to create a stronger leadership culture in your business? If so, this will help... Below are links to watch the replay of the Leading Effective Team Meetings mini-workshop that I presented on YouTube last Friday. If you're in a hurry, try these links to specific parts of the mini-workshop: 0.00] - The very start​ 5.16] - The PROBLEM with most team meetings 8.10] - How meetings ARE the playing field for leaders like you​ 10.28] - The SOLUTION to more...
5 months ago • 1 min read

[CULTURE QUESTION] - How to get people engaged when you're NOT in the building.

G'day Reader! How're things? Do you sometimes feel like you have to be EVERYWHERE in your business to stimulate and support your CULTURE? If so, this will help... CULTURE QUESTION I) would love to know how to get people engaged when you are not in the building (I have over 20 locations)?' Last week, on my Culture Is Everything YouTube channel, service-based entrepreneur Paul Elmslie asked the question (above) about culture when the owner is NOT in the building. (It's a great question, thanks...
6 months ago • 1 min read

💡 [NEW] - CIE 2.0 - an updated Culture guide to read over Easter 📘

Go from overworked and overwhelmed to empowered and energised.’ G'day Reader, How're things? I have a new and easy read for you to enjoy over the Easter weekend... Linked below is a FREE 12-page guide to help you transform your business culture. It's called CIE 2.0: The 3-part culture transformation that solves the biggest challenges of service-based business owners. CIE 2.0 is a short and (currently) free ebook that is an evolution from the book you've probably read - Culture Is Everything:...
8 months ago • 1 min read

CULTURE OF YOUR BUSINESS: 3 critical areas of focus for 2023

G'day Reader, How're things? In the almost-six-years years since Culture Is Everything: the story and system of a start-up that became Australia's Best Place to Work book was released, I've significantly evolved my approach to building a thriving service-based business. It's now clear that a robust approach to creating a sustainable business culture has intentional design around three areas: TEAM CULTURE - you need a strong, nimble and connected team culture; and LEADERSHIP CULTURE - you need...
10 months ago • 1 min read
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